Privacy Policy
Last updated: January 20, 2025
StableCorp ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our global incorporation and banking platform, including our website, mobile applications, and related services (collectively, the "Services").
By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.
2.1 Personal Information
We collect personal information that you voluntarily provide when using our Services:
- •Account Information: Name, email address, phone number, date of birth
- •Identity Verification: Government-issued ID (passport, driver's license), Social Security Number or Tax ID, proof of address
- •Business Information: Business name, business type, industry, website, formation jurisdiction, ownership structure
- •Financial Information: Bank account details, routing numbers, transaction history, cryptocurrency wallet addresses
- •Beneficial Ownership: Information about company owners, directors, and authorized signers
2.2 Automatically Collected Information
- •Device Information: IP address, browser type, operating system, device identifiers
- •Usage Data: Pages visited, features used, time spent on the platform
- •Cookies and Tracking: Session cookies, authentication tokens, analytics data
2.3 Information from Third Parties
We may receive information from our partners and service providers, including identity verification results, credit information, and sanctions screening results.
We use the collected information for the following purposes:
- •Service Delivery: To process LLC formations, open digital accounts, facilitate payments, and provide banking services
- •Identity Verification: To comply with Know Your Customer (KYC) and Know Your Business (KYB) requirements
- •Regulatory Compliance: To meet anti-money laundering (AML), tax reporting (1099-NEC, W-9), and other legal obligations
- •Transaction Processing: To execute ACH transfers, wire transfers, and cryptocurrency transactions
- •Communication: To send verification codes, transaction notifications, and important service updates
- •Security: To detect and prevent fraud, unauthorized access, and other security threats
- •Improvement: To analyze usage patterns and improve our Services
We may share your information with the following parties:
4.1 Service Providers
- •Banking Infrastructure Partners: For account creation, KYB verification, payment processing, and card issuance
- •Formation Partners: Provise Garrett Global and other registered agents for LLC/corporation formation
- •Email Services: For sending verification codes and notifications
- •Analytics Providers: For understanding usage patterns and improving our Services
4.2 Legal and Regulatory
We may disclose your information when required by law, in response to legal process, to comply with regulatory requirements, or to protect our rights and the safety of others.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5.1 Retention Periods
- •Account Information: Retained for the duration of your account plus 7 years for regulatory compliance
- •Transaction Records: Retained for 7 years as required by financial regulations
- •Tax Documents: Retained for 7 years for IRS compliance
5.2 Sensitive Data Handling
Certain sensitive information (such as SSN, passport photos, and identity documents) is collected temporarily for verification purposes and is automatically deleted from our systems after successful verification with our banking partner. We do not retain copies of identity documents after KYB approval.
We implement industry-standard security measures to protect your information:
- •Encryption of data in transit (TLS/SSL) and at rest
- •Secure authentication with one-time passwords (OTP)
- •Access controls and audit logging
- •Regular security assessments and monitoring
- •Compliance with PCI-DSS standards for payment processing
While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your data.
Depending on your location, you may have the following rights:
- •Access: Request a copy of the personal information we hold about you
- •Correction: Request correction of inaccurate or incomplete information
- •Deletion: Request deletion of your personal information (subject to legal retention requirements)
- •Data Portability: Request your data in a machine-readable format
- •Opt-Out: Opt out of marketing communications
To exercise these rights, please contact us at info@xelio.xyz. Note that certain rights may be limited where we have legal obligations to retain information.
California residents have additional rights under the California Consumer Privacy Act:
- •Right to know what personal information is collected and how it's used
- •Right to request deletion of personal information
- •Right to opt-out of the sale of personal information (we do not sell personal information)
- •Right to non-discrimination for exercising privacy rights
Our Services are operated globally, and your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and compliance with applicable data protection laws.
We use cookies and similar technologies for:
- •Essential Cookies: Required for authentication and security
- •Functional Cookies: Remember your preferences and settings
- •Analytics Cookies: Help us understand how you use our Services
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our Services.
Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at info@xelio.xyz.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically for any changes.